We know ordering clothing online isn't always easy, we are here to help
-Our goal is for you to return as a happy customer and friend-
PureHearts will accept returns of unworn, undamaged or defective merchandise purchased on our site for a full refund or exchange within 15 days of original purchase. Any reduced-price items or merchandise marked sale cannot be returned. Orders may be returned using any method of your choice, we recommend using a service that allows you to track your order. Please email us and let us know that you would like to return something, and we will get it taken care of right away. Refunds will be processed within 1-2 days they are received back in our office.
If you have any questions at all, please contact us at email@example.com and we will be more than happy to assist you!